From former corporate executives to small town
schoolteachers, Great Harvest bakery owners are an
inspiring group of people who have found a way to make
better lives for themselves.
To get to know a few of the faces of Great Harvest and
their stories, read on!
Pete Rysted, Great Falls,
Montana - Purchased Bakery in 1982
Jill & Greg Baughn,
Murfreesboro, Tennessee - Opened Bakery in 2006
Karen & Arnold Morgado,
Honolulu, Hawaii - Purchased Bakery in 2008
Jason & Natalie Pennock,
Draper, Utah - Opened Bakery in 2005
It was 1982
in Minneapolis, Minnesota. Pete Rysted found himself
unemployed and in the midst of a major economic
recession. For more than twenty straight years—since
he was 11 years old—he'd held a job. But after a
second layoff, Pete decided he didn't want a job
anymore. He wanted his own business.
"That major spell of unemployment was the best thing
that could've ever happened to me," he explains. "I
needed that kick in the pants."
That weekend, Pete picked up the Sunday paper.
Instead of going to the "Help Wanted" ads, Pete
skipped straight to the "Business Opportunities"
listings. Clear as day, Pete can still remember the
ad headline: "Whole Wheat Bread Bakery For Sale."
Pete didn't know much about baking, but he sure did
like the sound of Montana. Being an avid climber and
outdoorsman, Pete had already put 10,000 miles on
his car in six weeks of driving back and forth
between Minnesota and the Rocky Mountains.
So the very next day, Pete Rysted called the owners
of the little Great Falls bakery. Pete Rysted
scheduled a meeting with Pete & Laura Wakeman for
that Thursday, drove out to Montana, and six weeks
later, the bakery was his.
Pete remembers being scared to death at the
proposition of baking bread and running a bakery.
"It was like being thrown into the deep end of a
pool," he recalls. But after his first week of
training, Laura and Pete W. agreed: Pete Rysted was
born to bake.
Bread has always been #1 in Pete's mind and in his
business. From the beginning, he felt the Great
Falls Great Harvest had a mystique, a reputation to
uphold. He wanted to maintain a bakery "where bread
reigns supreme." Indeed, bread still does reign
supreme in the Great Falls Great Harvest! Great
Falls is known for some of the best bread in the
franchise system, and Pete's passed on the tradition
by having taught the craft to countless current
bakery owners.
Pete enjoys the lifestyle that the bakery has
provided him over the years. Pete explains, "Owning
this bakery has really opened the world to me. It's
changed my life in ways I never would have thought
possible."
Swapping
sneakers and a basketball for a rolling pin and
flour mill is not your everyday series of career
moves, but for Greg Baughn of Murfreesboro,
Tennessee it was a smart move. Greg and his wife,
Jill, opened their new Great Harvest Bread Co.
bakery in September, 2006.
Greg and Jill were first introduced to Great Harvest
when living in Owensboro, Kentucky, where they
frequently enjoyed fresh bread from the local
Great Harvest bakery. For the Baughn family, it
was love at first bite and they often discussed the
idea of opening a bakery of their own someday.
Greg’s business background includes sales and
accounting, but his love for education led him to
earning his master’s degree before continuing on as
a teacher and basketball coach for nearly a decade.
In 2004, Greg and Jill started searching for a way
to make their lifestyle more “family friendly.” Like
many young families, they were feeling stretched to
the limit between ballgames, work schedules, church
activities and school events. Greg looked to his
friend and running partner, the owner of the
Owensboro, Kentucky, Great Harvest bakery as
a possible role model and started doing research on
the Great Harvest franchise. Greg says, “It
didn’t take long before Jill and I had fallen in
love with the core values, the philosophy, the
mission and most of all the people of Great Harvest.
We learned quickly that Great Harvest was more than
just a store; it was a way of life.”
When their bakery opened, Greg went from teaching
kids the game of basketball to teaching employees
how to knead and bake bread. Greg’s commitment to
young people and making a difference in their lives
ties in well with the spirit of Great Harvest’s
philosophy of doing business. The bakery’s eclectic
employees share his kind-hearted, hard-working
spirit.
“Great Harvest is all about making the best tasting
products in a fun-loving atmosphere with generous
people,” says Greg. “I want my friends and neighbors
to be able to experience this energy when they step
into the bakery.”
Setting goals
and achieving success are common practices for Karen
and Arnold Morgado. As lifelong residents of
Honolulu, their journey prior to owning a Great
Harvest bakery taught them many valuable skills they
can utilize in operating their bakery.
Outstanding customer service is something Karen
knows all too well from working for Aloha Airlines
as a flight attendant for 32 years. Her focus has
always been on creating a memorable experience for
each and every person she comes into contact with.
Slicing fresh, hot bread for every customer that
walks into their doors is second nature to her.
Karen’s warm and gentle smile has a way of making
everyone feel welcome in the bakery.
Arnold has spent much of his life building strong
teams. As a former running back for the Kansas City
Chiefs, he understands the importance of team work.
As he rallies his troops in the bakery, he utilizes
many of the skills he learned on the football field.
After he retired from football, he was elected to
the Hawaii House of Representatives for two terms
and to the Honolulu City Council for three terms.
Hanging up his political hat led him to a position
with Merrill Lynch as a financial advisor. His
diverse background has given him the opportunity to
understand all aspects of operating a small
business.
Building strong community ties and creating
life-long relationships have also been an area of
focus for Arnold and Karen. They were both very
involved with their kids’ school and sporting
activities. Arnold has a passion for coaching and
spent many years as a pole-vaulting coach for a high
school girls’ track team.
When it comes to operating their bakery, Karen and
Arnold focus on executing the fundamentals well.
From bread quality, to accounting and numbers
management, to outstanding customer service, to
managing employees, to marketing their business; all
of this has been an exciting transition for them.
After their kids were raised, they considered owning
their own small business. A good friend of theirs
was in the process of selling his Great Harvest
bakery – and the rest, as they say, is history!
Once a Great
Harvester, always a Great Harvester.
At least that's what Jason Pennock, co-owner of the
Great Harvest bakery in Draper, Utah, will tell you.
For about six years, both Jason and his wife Natalie
worked together at the Great Harvest bakery in
Holladay, Utah. That's where the couple met,
eventually marrying. It's also where the two got
hooked on Great Harvest.
During their time at the Holladay bakery, Jason and
Natalie were working towards their college degrees:
Natalie in Nursing at Westminster College, and Jason
in Horticulture at Utah State University. After
graduating, Natalie went to work as a registered
nurse at Primary Children's Hospital in Salt Lake
City, and Jason started up a successful landscape
design and consultation business. But for Jason,
something was missing.
"Great Harvest is in our blood," says Jason. "We
love the bread, we love the people, and we love the
basic beliefs that this company is founded upon."
The couple also missed the days of working together.
So in 2002, Jason and Natalie decided to chase down
their dream of owning their own Great Harvest. The
Pennocks partnered with Rand & JoEllen Kunz of the
Taylorsville, Utah, Great Harvest bakery to open up
their Draper bread shop. Jason gave up his
horticulture career and Natalie, still passionate
about her nursing work, helped out between hospital
shifts.
The couple worked tirelessly for over three years,
overcoming hurdles, hunting for just the right
location, and putting together all the painstaking
details. The Pennocks opened their bakery in April
of 2005. The long wait was well worth it: the bakery
sold out of bread for the first four days they were
open, and the business is still going strong.
The young, energetic couple love that building their
bakery has brought their families even closer.
Parents, brothers, sisters, and cousins chipped in,
from the windmill handcrafted by Jason's dad to the
cabinetry and display hutch built by Natalie's dad.
Jason's brother, BJ, another Great Harvest-Holladay
protégé, is also a major player and has assumed some
key production responsibilities.
Now with a daughter Ellie (born in 2003), the
Pennocks are glad that they've chosen the path of
small business ownership. Jason admits it's been a
lot of hard work, but says, "We couldn't imagine
doing anything else."